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Bodhi Tree Group Help Center

Welcome to our Help Center! Find the information and resources you need to make the most of your experience with us.

Frequently Asked Questions

For Property Owners

For Tenants

Moving Out Questions

We recommend that you schedule your bond cleaning service 1-2 days prior to your move out date.

Tenants may select any cleaning company to do their bond cleaning. However, if the cleaning has not been completed after moving out, we may send additional cleaners to resolve the issue, and any additional cleaning fees will be deducted from the tenant’s bond. As we can’t guarantee the bond cleaning service standard, we suggest you can contact us to manage the cleaning for you.

We will complete the exit report once the guest has left. Any damage or missing items not reported in the entry condition report may be deducted from the bond.

Can’t find what you’re looking for? Our friendly support team is always here to help. Simply reach out to us through our contact form or live chat, and we’ll get back to you as soon as possible.